Shipping policy

Shipping Policy

Thank you for shopping with Rawel Luxe Rugs.

We offer Free Worldwide Shipping on all our carpets. Every rug is carefully packed to ensure it reaches you in perfect condition.

Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Since we maintain ready stock of our rugs, orders are dispatched quickly.

Shipping Time

India
Estimated delivery time: 3–6 business days.

United States & Canada
Estimated delivery time: 7–10 business days.

Europe
Estimated delivery time: 7–12 business days.

Rest of the World
Estimated delivery time: 8–14 business days.

Shipping Partners
We ship our rugs using trusted international courier services such as DHL, FedEx, or equivalent logistics partners to ensure safe and reliable delivery.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can track your shipment in real time.

Customs & Import Duties
For international orders, customs duties or import taxes (if applicable) are the responsibility of the customer according to their country's regulations.

Shipping Delays
While we strive to deliver within the estimated time frame, delays may occasionally occur due to customs processing, weather conditions, or other unforeseen circumstances.

Address Accuracy
Please ensure your shipping address is correct when placing an order. We cannot be responsible for delays or lost packages caused by incorrect address details.

Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery at raweltrading@gmail.com with photos of the package and product so we can assist you.

Contact
For any shipping-related questions, please contact us at raweltrading@gmail.com.